Shipping Policy

Shipping Policy

Thank you for shopping with Sahmbi Innovations. Here are a few things you need to know about how we package, ship, and deliver your purchase(s). We ship all across India!

Packaging

  • We pride ourselves on the quality of our packaging.
  • Once our system processes orders, they are inspected thoroughly to ensure items are in perfect condition.
  • After orders pass our final round of quality checks, they are packaged in boxes, which are further covered in a packing layer.
  • Each individual product is properly packed wherever required. All fragile items are safely secured.
  • We are not responsible for transit damages, thefts, delay/Non-delivery, errors caused by courier partners, missing contents and unforeseen circumstances which are beyond our control. 

Shipping

  • We usually dispatch most orders within one to four (1 to 4) business days (excluding Sundays and public holidays).
  • The ordered Item/package will be delivered to the customer within 10 working days after dispatch in most of the main cities within India (other than remote locations or delays caused by shipping partners or delays beyond our control).
  • The status of your package(s) can be tracked 24 hours after your order is dispatched from our warehouse.
  • Have you ordered multiple items? Here’s how we ship them:
    • Your order of multiple products will be shipped together and at the same time.
    • Sometimes, we might need to ship in separate lots. This is very normal.
    • It simply means that different parts of your order may have been shipped from different warehouse locations.
    • Rest assured, you are only charged once for shipping—when you place your order.

Shipping rates

  • Standard shipping charges apply for most addresses in India.
  • Shipping charges within India will reflect on the product page and in the checkout process.
  • Shipping charges, if any, are not refundable in case of return or cancellation of the product or order. (Rs99/= will be deducted for orders below Rs.500/= & Rs.179/= will be deducted for orders above Rs.1,000/=).
  • Shipping charges may be modified by Sahmbi Innovations at any point without prior intimation; if there are new charges, they will reflect on the product page and in the checkout process.

Delivery

  • Our team coordinates with delivery partners to ensure the fastest possible delivery.
  • Our trusted courier partners include: DTDC & Delhivery.
  • Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
  • In case these partners are unable to reach your provided address at a convenient date and time, they will contact you directly to resolve the issue.

Exceptions

  • Though we keep 95% of our catalogue in our inventory, certain products need to be sourced directly from the brand itself. While we try our best to avoid this situation, these products might delay your order.
  • If you are ordering our products from a Mega Sale event, dispatches may be delayed due to increased volumes.